Hello IOTA Forum

Binance Withdrawal "Suspend"

https://forum.helloiota.com/Topic2157.aspx

By MAAFCI - 2 Dec 2017

I'm looking for some help here. I purchased some Iota and its been sitting on Binance for awhile now while the withdrawal option says "Suspend".

I've seen this in other forums but I can't seem to figure out what is taking so long to get this option working again. Binance claims this is from Iota's end. I just want to withdraw the funds, but I haven't even had the option to initiate a transaction. Does anyone know when this will be available?
By Winston - 2 Dec 2017

MAAFCI - 2 Dec 2017
I'm looking for some help here. I purchased some Iota and its been sitting on Binance for awhile now while the withdrawal option says "Suspend".

I've seen this in other forums but I can't seem to figure out what is taking so long to get this option working again. Binance claims this is from Iota's end. I just want to withdraw the funds, but I haven't even had the option to initiate a transaction. Does anyone know when this will be available?

@MAAFCI Thanks for the post - it has been moved to the Trading forum since it's a question about exchanges.

I think Binance made withdrawals available today, but others will be able to answer more accurately than I.
By MAAFCI - 2 Dec 2017

Winston - 2 Dec 2017
MAAFCI - 2 Dec 2017
I'm looking for some help here. I purchased some Iota and its been sitting on Binance for awhile now while the withdrawal option says "Suspend".

I've seen this in other forums but I can't seem to figure out what is taking so long to get this option working again. Binance claims this is from Iota's end. I just want to withdraw the funds, but I haven't even had the option to initiate a transaction. Does anyone know when this will be available?

@MAAFCI Thanks for the post - it has been moved to the Trading forum since it's a question about exchanges.

I think Binance made withdrawals available today, but others will be able to answer more accurately than I.

Thanks @Winston
I still don't have the ability to do it (still says "Network Congestion, Withdrawal Suspend"). I'll check again later today and tomorrow, but still hoping I can get this resolved. I don't like having funds sitting on the exchange too long.
By MAAFCI - 4 Dec 2017

MAAFCI - 2 Dec 2017
Winston - 2 Dec 2017
MAAFCI - 2 Dec 2017
I'm looking for some help here. I purchased some Iota and its been sitting on Binance for awhile now while the withdrawal option says "Suspend".

I've seen this in other forums but I can't seem to figure out what is taking so long to get this option working again. Binance claims this is from Iota's end. I just want to withdraw the funds, but I haven't even had the option to initiate a transaction. Does anyone know when this will be available?

@MAAFCI Thanks for the post - it has been moved to the Trading forum since it's a question about exchanges.

I think Binance made withdrawals available today, but others will be able to answer more accurately than I.

Thanks @Winston
I still don't have the ability to do it (still says "Network Congestion, Withdrawal Suspend"). I'll check again later today and tomorrow, but still hoping I can get this resolved. I don't like having funds sitting on the exchange too long.

Figure I should close the loop on this. I was able to initiate a withdrawal this morning - though it looks like they suspended them again shortly thereafter. It took some time to process (about 10 hrs) but all is good! Just a little patience pays off.
By Winston - 4 Dec 2017

@MAAFCI Thanks for posting with a follow up. Glad it worked out, but that sounds frustrating for sure.
By waupli - 10 Dec 2017

Does anyone have updates on this? Would be nice to withdraw from the exchange and get them in a wallet as soon as possible. Been suspended every time I've checked.

Do I just need to look at random times to see if it opens up? Anyone have any ideas of good times of day for this?
By Vakilee - 11 Dec 2017

Did someone find solution for withdrawal suspended??? I have the same problem!
By capblye - 13 Dec 2017

Binance claims withdrawals are suspended at ITO request
"Hello,
IOTA has currently suspended transactions due to a bug in their system.
We are still waiting for confirmation from them with regards to when they will resume transaction operations.
When we have been updated and cleared for IOTA, we will also update our website to reflect this.
You can still trade as normal on our platform with IOTA and any other available token.
We appreciate your patience and understanding, and as always, thank you for your continued patronage.
Sincerely,
The Binance Support Team"
By Vakilee - 13 Dec 2017

Thank you.
By Ejfalla - 15 Dec 2017

Hi guys,
Today the Binance support team send this:

Customer Support JP (Binance)

Dec 15, 11:44 CST

Hello,

IOTA has currently suspended transactions due to a bug in their system.

We are still waiting for confirmation from them with regards to when they will resume transaction operations.

When we have been updated and cleared for IOTA, we will also update our website to reflect this.

You can still trade as normal on our platform with IOTA and any other available token.

We appreciate your patience and understanding, and as always, thank you for your continued patronage.

Sincerely,
The Binance Support Team
By rnagler - 16 Dec 2017

Ejfalla - 15 Dec 2017
Hi guys,
Today the Binance support team send this:

Customer Support JP (Binance)

Dec 15, 11:44 CST

Hello,

IOTA has currently suspended transactions due to a bug in their system.

We are still waiting for confirmation from them with regards to when they will resume transaction operations.

When we have been updated and cleared for IOTA, we will also update our website to reflect this.

You can still trade as normal on our platform with IOTA and any other available token.

We appreciate your patience and understanding, and as always, thank you for your continued patronage.

Sincerely,
The Binance Support Team

same with me on Sat, 16 Dec
By Ejfalla - 17 Dec 2017

What actions is IOTA taking to solve the problem of withdrawals in BINANCE?
Or are they external problems that are not within your field of responsibility?
Many questions and few answers Sad
By Ejfalla - 18 Dec 2017

Update from Binance:
========
Q: Why has XXXXX withdrawal been suspended?
A: We occasionally have to perform maintenance on a wallet, or work with another token's team to clear up the issues involving the withdrawals on our platform. We cannot provide any time frame for when this will conclude. We can assure you that we are devoting all of our resources to keeping all of the assets' functions running smooth on our site. If you are affected by this issue, please understand that we will continue to do our best to get this resolved as quickly as possible for you, our customer. Once we receive genuine information from we will update our platform and /or our announcements promptly.

Related Questions:
Q: Could you show me your internal communication with XXXX team?
A: We are sorry but due a privacy and security reason we cannot make public our internal correspondence.
Q: Can I still trade and deposit XXXX on Binance?
A: Yes, you can still deposit or trade your current coin on our platform, unless otherwise stated.
Q: How I can get more information about this issue?
A: We suggest you to contact the particular team directly for more detailed information about the issue.
By jhmblvd - 18 Dec 2017

waupli - 10 Dec 2017
Does anyone have updates on this? Would be nice to withdraw from the exchange and get them in a wallet as soon as possible. Been suspended every time I've checked.

Do I just need to look at random times to see if it opens up? Anyone have any ideas of good times of day for this?

I have the same problem and Binance, it's been over a week now. I contacted their support again and this is their reply

."IOTA has currently suspended transactions due to a bug in their system.
We are still waiting for confirmation from them with regards to when they will resume transaction operations.
When we have been updated and cleared for IOTA, we will also update our website to reflect this." 

This seems a bit serious to me and not very good for the coin.
By rnagler - 18 Dec 2017

Ejfalla - 15 Dec 2017
Hi guys,
Today the Binance support team send this:

Customer Support JP (Binance)

Dec 15, 11:44 CST

Hello,

IOTA has currently suspended transactions due to a bug in their system.

We are still waiting for confirmation from them with regards to when they will resume transaction operations.

When we have been updated and cleared for IOTA, we will also update our website to reflect this.

You can still trade as normal on our platform with IOTA and any other available token.

We appreciate your patience and understanding, and as always, thank you for your continued patronage.

Sincerely,
The Binance Support Team

I got this message today - and can not find any statement from iota.org
By jhmblvd - 19 Dec 2017

It would be nice if IOTA managed their communication a bit better. I'm seeing a lot of stuff out there and this is another case where it's hard to find out what is going on. 
By jhmblvd - 20 Dec 2017

Why isn't IOTA responding to this issue or at least telling coin holders what is going on? 
By Ejfalla - 21 Dec 2017

The IOTA withdrawals in Binance are now available. 12/21/2017
===========
Do you want to open Coinbase or Binance accounts, here you are my referrals:

Link a Coinbase: https://www.coinbase.com/join/5a318e24c30643017058d6a9
Link a Binance: https://www.binance.com/?ref=12397106
By Sooraj - 21 Dec 2017

I just check now on Binance, 21 Dec, its the same - IOTA withdrawal suspended. Network Congestion.


By Ejfalla - 21 Dec 2017

Yes, again the same situation now Sad
By Sooraj - 21 Dec 2017

But, what surprises me is the lack of any communication from IOTA foundation. I brought the issue in the slack and nobody has an answer.

Binance support clearly says its because of a bug in IOTA system. If it is not, then IOTA team should give an answer.
By Ejfalla - 21 Dec 2017

Available NOW
By Ejfalla - 21 Dec 2017

By Sooraj - 21 Dec 2017

Thanks a lot. It worked now. Smile
By joro_linux - 28 Dec 2017

Hi All,

Today (Dec 28) the "Withdrawal" button in Binance is again disabled with a tooltip "Network Congestion, Withdrawl suspen".

From what I read this is what I know:
  • The Binance team claims it is IOTA's team bug without any estimates or more details.
  • The IOTA team does not say anything.
  • According to the previous posts this functionality has been restored previously for a small period of time.

Does anyone know something more? And can someone escalate this higher?

Thanks in advance!
By MAAFCI - 30 Dec 2017

Its definitely off and on but for anyone looking right now, I was just able to execute a withdrawal from Binance! Go quickly and check to see if you can.
By Walter - 22 Jan 2018

Good morning, 
This problem is still not solved yet and needs to be fixed by IOTA.
Otherwise you can't recommend buying IOTA on Binance, since we are all at risk and the reputation of IOTA goes down.