To everyone posting with stolen balances:


Author
Message
Winston
Winston
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To everyone posting with stolen balances:

You have all likely used malicious online seed generators when generating your seed. It looks like the owner of that website(s) decided to steal all of the victims' funds today, so we're seeing a bunch of panicked posts about stolen funds. 

Here's a great initial postmortem of the situation (written by Ralf) 

Instructions:


1. If the stolen transaction is still pending (it'll say "Pending" underneath the transaction in your wallet history), URGENTLY send your entire balance to an address in a different seed. You might need to use the CLI wallet in order to make this new transaction so that you can bypass the double spending prevention mechanism that's built into the GUI wallet. You need to get your new transaction confirmed before the stolen transaction is confirmed.
CLI Wallet -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Instructions: 
https://www.reddit.com/r/Iota/comments/7rlvx5/how_to_how_to_maybe_rescue_your_funds_before_the/ 
-- or --
https://forum.helloiota.com/post/8584

For those who need urgent real-time assistance, join the IOTA Discord channel and ask for help immediately: 
https://discord.gg/fNGZXvh

2. If the stolen transaction is confirmed (it'll say "Confirmed" underneath the transaction in your wallet history), unfortunately that IOTA is now gone forever. This is a terrible situation, but hopefully we can use this experience to inculcate safe seed generation practices. Please see the "Legal Action" addendum below for details on legal recourse.
Please consider pursuing legal action. Someone from the community needs to step up and initiate the legal process: https://forum.helloiota.com/9284/Call-to-action-lets-catch-the-thief

The golden rule is to change 10 characters from whatever string of characters the seed generator gives you. Preferably, avoid online seed generators altogether. Here are the currently recognized best practices of seed generation by the IOTA community:
https://helloiota.com/generate-seed.html 
------------------------------------
Legal Action: Since IOTA is an open-source software project, there's no central entity that has control over balances or permissions. However, this doesn't mean that there's no legal recourse if you were one of the unfortunate victims of this crime! I've already informally encouraged some victims to link up and explore taking legal action against the perpetrators of this theft. Even if you can just find one other victim who lives in your country, it would be smart to team up with them and attempt to navigate the legal process together.

The more people who decide to take action, the better. Nobody is going to act on your behalf, and nothing will happen if everyone sits around waiting for something to happen. Please let me know if I can be of any help during this process by either posting here on the forum or messaging me in discord.
Edited Last Year by Winston
iotastuff
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This is a terrible situation and we can't believe that user bad practices are entirely at fault here.  It is very bad practice that a wallet would not generate its own secure seed instead of requiring an external program to do this.  Furthermore, to make users log in with their seed puts them at constant risk of key loggers and mistakenly pasting the seed into websites and chat windows.  These things definitely need to be solved ASAP.  
Please stop pointing fingers at users as this is preventing critical modifications being added to the wallet and improving security and user experience.
Edited Last Year by iotastuff
CTG720204
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Winston - 19 Jan 2018
To everyone posting with stolen balances:

You have all likely used malicious online seed generators when generating your seed. It looks like the owner of that website(s) decided to steal all of the victims' funds today, so we're seeing a bunch of panicked posts about stolen funds. Instructions:

1. If the stolen transaction is still pending (it'll say "Pending" underneath the transaction in your wallet history), URGENTLY send your entire balance to an address in a different seed. You might need to use the CLI wallet in order to make this new transaction so that you can bypass the double spending prevention mechanism that's built into the GUI wallet. You need to get your new transaction confirmed before the stolen transaction is confirmed.
CLI Wallet -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Instructions: https://forum.helloiota.com/post/8584

2. If the stolen transaction is confirmed (it'll say "Confirmed" underneath the transaction in your wallet history), unfortunately that IOTA is now gone forever. This is a terrible situation, but hopefully we can use this experience to inculcate safe seed generation practices.


The golden rule is to change 10 characters from whatever string of characters the seed generator gives you. Preferably, avoid online seed generators altogether. Here are the currently recognized best practices of seed generation by the IOTA community:
https://helloiota.com/generate-seed.html

Please help with number 5.  I can't get this to work and had 11.3 Gi stolen.  I will tip.  Please
??
fvantom
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CTG720204 - 20 Jan 2018
Winston - 19 Jan 2018
To everyone posting with stolen balances:

You have all likely used malicious online seed generators when generating your seed. It looks like the owner of that website(s) decided to steal all of the victims' funds today, so we're seeing a bunch of panicked posts about stolen funds. Instructions:

1. If the stolen transaction is still pending (it'll say "Pending" underneath the transaction in your wallet history), URGENTLY send your entire balance to an address in a different seed. You might need to use the CLI wallet in order to make this new transaction so that you can bypass the double spending prevention mechanism that's built into the GUI wallet. You need to get your new transaction confirmed before the stolen transaction is confirmed.
CLI Wallet -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Instructions: https://forum.helloiota.com/post/8584

2. If the stolen transaction is confirmed (it'll say "Confirmed" underneath the transaction in your wallet history), unfortunately that IOTA is now gone forever. This is a terrible situation, but hopefully we can use this experience to inculcate safe seed generation practices.


The golden rule is to change 10 characters from whatever string of characters the seed generator gives you. Preferably, avoid online seed generators altogether. Here are the currently recognized best practices of seed generation by the IOTA community:
https://helloiota.com/generate-seed.html

Please help with number 5.  I can't get this to work and had 11.3 Gi stolen.  I will tip.  Please

I've send you a private message. Reply as soon as possible
fvantom
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fvantom - 20 Jan 2018
CTG720204 - 20 Jan 2018
Winston - 19 Jan 2018
To everyone posting with stolen balances:

You have all likely used malicious online seed generators when generating your seed. It looks like the owner of that website(s) decided to steal all of the victims' funds today, so we're seeing a bunch of panicked posts about stolen funds. Instructions:

1. If the stolen transaction is still pending (it'll say "Pending" underneath the transaction in your wallet history), URGENTLY send your entire balance to an address in a different seed. You might need to use the CLI wallet in order to make this new transaction so that you can bypass the double spending prevention mechanism that's built into the GUI wallet. You need to get your new transaction confirmed before the stolen transaction is confirmed.
CLI Wallet -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Instructions: https://forum.helloiota.com/post/8584

2. If the stolen transaction is confirmed (it'll say "Confirmed" underneath the transaction in your wallet history), unfortunately that IOTA is now gone forever. This is a terrible situation, but hopefully we can use this experience to inculcate safe seed generation practices.


The golden rule is to change 10 characters from whatever string of characters the seed generator gives you. Preferably, avoid online seed generators altogether. Here are the currently recognized best practices of seed generation by the IOTA community:
https://helloiota.com/generate-seed.html

Please help with number 5.  I can't get this to work and had 11.3 Gi stolen.  I will tip.  Please

I've send you a private message. Reply as soon as possible

I was not able to recover your @CTG720204 s funds because the transaction had already been confirmed.
If the outgoing theft transaction is still pending, take a look at
https://www.reddit.com/r/Iota/comments/7rlvx5/how_to_how_to_maybe_rescue_your_funds_before_the/

Or send me a private message as soon as possible.
Sascha440
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Hello,

my IOTA were stolen too Sad
The Transaction is "pending".
@fvantom I have send you a message with all informations I have.

Please help me.

Thank you.
t4ndu
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My account is empty!! why? i was last time in dezember on my wallet?

Iota - i create my account with your seed generator!! 2-3 month ago!
what is going on? this is your DOWNFALL.
Make Snapshot back.. 5 Day. Restart the Tangel!

Fix your security problems.!!!

t4ndu
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can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.
fvantom
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t4ndu - 20 Jan 2018
can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.

I'm sorry to say that the funds are lost.
The transaction seems to be confirmed
https://thetangle.org/address/QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9

I think you generated your seed via an online seed generator? What happend is that the owners or hackers of those sites logged all  the generated keys, they waited a few weeks until most of them had funds on them and then became a campaign logging in with each seed and stealing the funds.

When people ask me how to create a seed and wallet address I give them the following advice:
1. Generate a new seed and store it securely in a password manager and
print it on paper
I used the info on this page to generate mine:
https://iota.guide/seed/how-to-generate-iota-wallet-seed/
If you want to make it extra secure, generate a couple and use parts
of each to create a new one.

2. Log in with the seed and write down the 3 letter checksum that
appears during login

3. Attach the first address to the tangle and copy past it somewhere

4. Log out of the wallet and log back in. During login the 3 letter
checksum should be the same

5. Check if the first attached address in the wallet is still the same
via the history tab

t4ndu
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Winston - 19 Jan 2018
To everyone posting with stolen balances:

You have all likely used malicious online seed generators when generating your seed. It looks like the owner of that website(s) decided to steal all of the victims' funds today, so we're seeing a bunch of panicked posts about stolen funds. Instructions:

1. If the stolen transaction is still pending (it'll say "Pending" underneath the transaction in your wallet history), URGENTLY send your entire balance to an address in a different seed. You might need to use the CLI wallet in order to make this new transaction so that you can bypass the double spending prevention mechanism that's built into the GUI wallet. You need to get your new transaction confirmed before the stolen transaction is confirmed.
CLI Wallet -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Instructions: https://forum.helloiota.com/post/8584

2. If the stolen transaction is confirmed (it'll say "Confirmed" underneath the transaction in your wallet history), unfortunately that IOTA is now gone forever. This is a terrible situation, but hopefully we can use this experience to inculcate safe seed generation practices.


The golden rule is to change 10 characters from whatever string of characters the seed generator gives you. Preferably, avoid online seed generators altogether. Here are the currently recognized best practices of seed generation by the IOTA community:
https://helloiota.com/generate-seed.html

i have am mac  i can not install the CLI wallet?
what can i do?
i generate a new seed! but how i can start new transaction to new seed? in mac???
t4ndu
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fvantom - 20 Jan 2018
t4ndu - 20 Jan 2018
can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.

I'm sorry to say that the funds are lost.
The transaction seems to be confirmed
https://thetangle.org/address/QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9

I think you generated your seed via an online seed generator? What happend is that the owners or hackers of those sites logged all  the generated keys, they waited a few weeks until most of them had funds on them and then became a campaign logging in with each seed and stealing the funds.

When people ask me how to create a seed and wallet address I give them the following advice:
1. Generate a new seed and store it securely in a password manager and
print it on paper
I used the info on this page to generate mine:
https://iota.guide/seed/how-to-generate-iota-wallet-seed/
If you want to make it extra secure, generate a couple and use parts
of each to create a new one.

2. Log in with the seed and write down the 3 letter checksum that
appears during login

3. Attach the first address to the tangle and copy past it somewhere

4. Log out of the wallet and log back in. During login the 3 letter
checksum should be the same

5. Check if the first attached address in the wallet is still the same
via the history tab

Okay thank you! iota is dead!!!! normal wallets generate a seed! - IOTA is one of the bigest Fails in CryptoCommunity.. do a snapshot .. back... ? ist not possible?
t4ndu
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t4ndu - 20 Jan 2018
fvantom - 20 Jan 2018
t4ndu - 20 Jan 2018
can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.

I'm sorry to say that the funds are lost.
The transaction seems to be confirmed
https://thetangle.org/address/QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9

I think you generated your seed via an online seed generator? What happend is that the owners or hackers of those sites logged all  the generated keys, they waited a few weeks until most of them had funds on them and then became a campaign logging in with each seed and stealing the funds.

When people ask me how to create a seed and wallet address I give them the following advice:
1. Generate a new seed and store it securely in a password manager and
print it on paper
I used the info on this page to generate mine:
https://iota.guide/seed/how-to-generate-iota-wallet-seed/
If you want to make it extra secure, generate a couple and use parts
of each to create a new one.

2. Log in with the seed and write down the 3 letter checksum that
appears during login

3. Attach the first address to the tangle and copy past it somewhere

4. Log out of the wallet and log back in. During login the 3 letter
checksum should be the same

5. Check if the first attached address in the wallet is still the same
via the history tab

Okay thank you! iota is dead!!!! normal wallets generate a seed! - IOTA is one of the bigest Fails in CryptoCommunity.. do a snapshot .. back... ? ist not possible?

i generate it on iotaseed.io... i think. the site is allready up! you can find your enemies. kill them please.

t4ndu
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fvantom - 20 Jan 2018
t4ndu - 20 Jan 2018
can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.

I'm sorry to say that the funds are lost.
The transaction seems to be confirmed
https://thetangle.org/address/QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9

I think you generated your seed via an online seed generator? What happend is that the owners or hackers of those sites logged all  the generated keys, they waited a few weeks until most of them had funds on them and then became a campaign logging in with each seed and stealing the funds.

When people ask me how to create a seed and wallet address I give them the following advice:
1. Generate a new seed and store it securely in a password manager and
print it on paper
I used the info on this page to generate mine:
https://iota.guide/seed/how-to-generate-iota-wallet-seed/
If you want to make it extra secure, generate a couple and use parts
of each to create a new one.

2. Log in with the seed and write down the 3 letter checksum that
appears during login

3. Attach the first address to the tangle and copy past it somewhere

4. Log out of the wallet and log back in. During login the 3 letter
checksum should be the same

5. Check if the first attached address in the wallet is still the same
via the history tab

the Admin write go to https://helloiota.com/generate-seed.html ... how i can see that this site are okay? and the iotaseed.io are not okay? it was an experiment.. it is failed. when it goes public... iota will break down.

paulpoison
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9NVYWFBV9HGFQWCNROMZIAOPGIHRUVPAURUKUGPWGBN9TQJFYJZJWBRHBG9YXTNTAESKHZFNOQAFIYRSXOSKWAIDRW



Above u see the adress that my iotas was sendrd to.
paulpoison
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VNSFPJAHYZONYUKZUXMHLHMKRJEV9BSWZGCBDNJIXPBHPAXFAZIJCGVQUG9KE9XXCMLSXALDK9GESQFRXIPEMCBBJY


Thats another adress that my 509 Iotas was send.This time it is confirmed.Have i lost my Iotas?
Paul-Berlin
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Hello Guys,
hope you are doing well. Please help me. My Iota is stuck since over 4 months.
Please take a look: https://iotasear.ch/address/YNBLXZ9FNWHMQAFEQRUXQR9LBPMGTOLZAAVKHBLQATKB9NDCFZR9QRHOBS9ABQGMMOCSPLWSEFMGSGWTAITRLOZLAX
You can see that I received iota but without any registered withdraw the amount is still zero.
What happened four months ago is that I just have withdrawn iota from bitfinex to the wallet. Then when I wanted to send it back to the exchange Ive pressed on send twice. After that the amount was gone. Always when I seek for help I get told that I just have to wait a little bit longer and everything will work out with the recovery tool. But its still not working. My address was in the list saying:
{"address":"YNBLXZ9FNWHMQAFEQRUXQR9LBPMGTOLZAAVKHBLQATKB9NDCFZR9QRHOBS9ABQGMMOCSPLWSEFMGSGWTA","balance":706823996,"category":"KEY_REUSE","bundles":

I did the recovery tool but the balance on the new seed is still zero. Can anyone see if I did a mistake with the recovery tool? Any help is very appreciated. THANKS!!

sun_in_the_city
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[Zitat]
[b]Winston - 19. Januar 2018[/ b]
Für alle, die mit gestolenen Guthaben buchen:

Sie haben wahrscheinlich alle bösen Online-Saatgut-Generatoren verwendet, als Sie haben Seed generierten haben. Es sieht so aus, als ob die Besitzer dieser Webseite (n) heute geschlossen sind, alle Geldern des Opfers zu stehen, auch wenn eine Reihe panische Beiträge über gestützte Geldern. Hinweise:

1. Wenn die gestohlene Transaktion auch ausgibt, wird die Transaktion in Ihrem Fall automatisch gestartet. Sie können die CLI-Brieftasche verwenden, um diese neue Transaktion durchführen zu können, die Sie in der GUI-Brieftasche integriert haben. Sie müssen Ihre neue Transaktion bestätigen, bevor die Transaktion erfolgreich durchgeführt wird.
CLI Brieftasche -
https://github.com/MichaelSchwab/iota-commandline-wallet
https://github.com/TimSamshuijzen/iotaproxy
CLI Wallet Hinweise: https://forum.helloiota.com/post/8584

2. Wenn die gestohlene Transaktion ist bestätigt (es wird unter die Transaktion in Ihrem Brieftaschenverlauf "Bestätigt" angezeigt), leider ist IOTA jetzt für immer verschwunden. Dies ist eine erschreckende Situation, aber hoffentlich können wir diese Erfahrung, um sicher zu stellen, Methoden zur Saatgutgenerierung zu entwickeln.


Die goldene Regel besteht, 10 Zeichen aus der Zeichenfolge, die der Seed-Generator hat, zu ändern. Sie sind vor allem Online-Saatgut-Generatoren. Hier sind die aktuellsten Tipps für die Generierung von Saatgut durch die IOTA-Gemeinschaft:
https://helloiota.com/generate-seed.html
[/ Zitat]

Hallo, meine IOTA sind gestohlen worden, aber noch nicht ganz weg. Ich verstehe die Rettungsaktion leider nicht. Hab 'überhaupt keine Programmierkenntnisse.
Kann mir jemand helfen?

Edited Last Year by sun_in_the_city
Winston
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t4ndu - 20 Jan 2018
fvantom - 20 Jan 2018
t4ndu - 20 Jan 2018
can you stop it?

NOPCSAWITXWBZRWHUUHDPOSDEPBBIZEBSRVOSRXNHNAAXEC9IEHV9QDTYCLSCYRCCWANIEJZYXUN99999 : transaction Hash

+200.1 Miota HURWQIBSAEVZSBCK9LSYCVR9ZGOCSHHQIENAZURGCVCKXEMYIGHTYQQDRHJNUNPEIKIDKQTABQNFOWUMADSCRBWLXW

-200.1 Miota QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9LLNQTBTNA

it is pending.

I'm sorry to say that the funds are lost.
The transaction seems to be confirmed
https://thetangle.org/address/QUXXGSUOMLKDBA9PLXFXWYPLSCPABZKWRGBAJFO9ONPHWNUES9ULRGUEOHGURYLGBWTRDEMGYJAIBNDG9

I think you generated your seed via an online seed generator? What happend is that the owners or hackers of those sites logged all  the generated keys, they waited a few weeks until most of them had funds on them and then became a campaign logging in with each seed and stealing the funds.

When people ask me how to create a seed and wallet address I give them the following advice:
1. Generate a new seed and store it securely in a password manager and
print it on paper
I used the info on this page to generate mine:
https://iota.guide/seed/how-to-generate-iota-wallet-seed/
If you want to make it extra secure, generate a couple and use parts
of each to create a new one.

2. Log in with the seed and write down the 3 letter checksum that
appears during login

3. Attach the first address to the tangle and copy past it somewhere

4. Log out of the wallet and log back in. During login the 3 letter
checksum should be the same

5. Check if the first attached address in the wallet is still the same
via the history tab

the Admin write go to https://helloiota.com/generate-seed.html ... how i can see that this site are okay? and the iotaseed.io are not okay? it was an experiment.. it is failed. when it goes public... iota will break down.

@t4ndu
Yes, https://helloiota.com/generate-seed.html contains all of the currently accepted best practices by the IOTA community. Do not trust any method - the instructions on that webpage urge you to change a few characters in the seed that any program generates for you.

This is the golden rule! Change 10 or more characters of any seed that's generated, and simply avoid online seed generators altogether if you can.
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paulpoison - 20 Jan 2018
VNSFPJAHYZONYUKZUXMHLHMKRJEV9BSWZGCBDNJIXPBHPAXFAZIJCGVQUG9KE9XXCMLSXALDK9GESQFRXIPEMCBBJY


Thats another adress that my 509 Iotas was send.This time it is confirmed.Have i lost my Iotas?

@paulpoison
Unfortunately if the transaction is confirmed, and your seed doesn't generate the address that now holds your balance, then yes those IOTA have been stolen. Really sorry to see this.
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Paul-Berlin - 20 Jan 2018
Hello Guys,
hope you are doing well. Please help me. My Iota is stuck since over 4 months.
Please take a look: https://iotasear.ch/address/YNBLXZ9FNWHMQAFEQRUXQR9LBPMGTOLZAAVKHBLQATKB9NDCFZR9QRHOBS9ABQGMMOCSPLWSEFMGSGWTAITRLOZLAX
You can see that I received iota but without any registered withdraw the amount is still zero.
What happened four months ago is that I just have withdrawn iota from bitfinex to the wallet. Then when I wanted to send it back to the exchange Ive pressed on send twice. After that the amount was gone. Always when I seek for help I get told that I just have to wait a little bit longer and everything will work out with the recovery tool. But its still not working. My address was in the list saying:
{"address":"YNBLXZ9FNWHMQAFEQRUXQR9LBPMGTOLZAAVKHBLQATKB9NDCFZR9QRHOBS9ABQGMMOCSPLWSEFMGSGWTA","balance":706823996,"category":"KEY_REUSE","bundles":

I did the recovery tool but the balance on the new seed is still zero. Can anyone see if I did a mistake with the recovery tool? Any help is very appreciated. THANKS!!

@Paul-Berlin
Hey Paul, I'll answer your post in the appropriate thread (the other thread that you posted in). Thanks for reaching out.
GO

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