If this doesn’t fix your issue, go to Account > Account Management > View Addresses and see if there's one or more addresses with balance that are red and crossed out. If you find one post it here and we'll take a look at it.

My balance is 0,  it should 1003 can you please help address's below are red and cross out

Hello, everybody!

I have the same issue of 0 balance in Trinity wallet.

After purchase (over 2 years ago) I transferred my funds to IOTA Light wallet and I have never touched them anymore.

In these days I have tried to access them (I know funds are there) and I discovered that IOTA Light wallet is not supported now and when I tried Trinity Wallet, the balance shown is 0.
I tried to figure out reading and applying many suggestions from this forum but without success.

Please, can you help me addressing me to a step-by-step guide (if any) to recover my funds?
Or maybe can you suggest me how to deal with this issue?

Thanks in advance

+x

 

james731 - 31 Jan 2020

Hello, everybody!

I have the same issue of 0 balance in Trinity wallet.

After purchase (over 2 years ago) I transferred my funds to IOTA Light wallet and I have never touched them anymore.

In these days I have tried to access them (I know funds are there) and I discovered that IOTA Light wallet is not supported now and when I tried Trinity Wallet, the balance shown is 0.
I tried to figure out reading and applying many suggestions from this forum but without success.

Please, can you help me addressing me to a step-by-step guide (if any) to recover my funds?
Or maybe can you suggest me how to deal with this issue?

Thanks in advance

@james731
Thanks for the post, and welcome to the forum James. You'll probably get the most/best help by swinging by the IOTA Discord channel and asking this question.
 
 

hello, such a problem. I haven't entered my droplets for a long time. Today I wanted to see the balance of the cat and found that it had 0. only Gi. In the archive of transactions there is data on receipt but not on withdrawal. What to do? how to get the money back?:tired_face: