Help! My IOTA balance is zero! (steps to help you find your balance v2.5.7)


Help! My IOTA balance is zero! (steps to help you find your balance...
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If this doesn’t fix your issue, go to Account > Account Management > View Addresses and see if there's one or more addresses with balance that are red and crossed out. If you find one post it here and we'll take a look at it.

My balance is 0,  it should 1003 can you please help address's below are red and cross out

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Hello, everybody!

I have the same issue of 0 balance in Trinity wallet.

After purchase (over 2 years ago) I transferred my funds to IOTA Light wallet and I have never touched them anymore.

In these days I have tried to access them (I know funds are there) and I discovered that IOTA Light wallet is not supported now and when I tried Trinity Wallet, the balance shown is 0.
I tried to figure out reading and applying many suggestions from this forum but without success.

Please, can you help me addressing me to a step-by-step guide (if any) to recover my funds?
Or maybe can you suggest me how to deal with this issue?

Thanks in advance Smile
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james731 - 31 Jan 2020
Hello, everybody!

I have the same issue of 0 balance in Trinity wallet.

After purchase (over 2 years ago) I transferred my funds to IOTA Light wallet and I have never touched them anymore.

In these days I have tried to access them (I know funds are there) and I discovered that IOTA Light wallet is not supported now and when I tried Trinity Wallet, the balance shown is 0.
I tried to figure out reading and applying many suggestions from this forum but without success.

Please, can you help me addressing me to a step-by-step guide (if any) to recover my funds?
Or maybe can you suggest me how to deal with this issue?

Thanks in advance Smile

@james731
Thanks for the post, and welcome to the forum James. You'll probably get the most/best help by swinging by the IOTA Discord channel and asking this question.
 
 

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