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dollar
d
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I get message connection refused, my account has been deactivated and to contact admin.
HELP
Winston
Winston
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Group: Administrators
Posts: 3.6K, Visits: 6.8K
dollar - 13 Jan 2020
I get message connection refused, my account has been deactivated and to contact admin.

@dollar 

Hey thanks for the post and welcome to the HelloIOTA forum. Could you be a bit more specific with your issue please?
 

raoul
r
Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)Attaching to Tangle (1 reputation)
Group: Forum Members
Posts: 1, Visits: 0
PLEASE help,
Can't open my wallet anymore: message sent is the following
"unable to open a realm at path :
'c:\Users\FC\AppData\Roaming\Trinity\trinity.realm': Realm file decryption failed Path: Exception Backtrace :
<backtrace not supported on this platform>.
Thanks for your support.



Alexa
Alexa
True IOTAn (10K reputation)
Group: Moderators
Posts: 761, Visits: 1.4K
raoul - 4 Jun 2020
PLEASE help,
Can't open my wallet anymore: message sent is the following
"unable to open a realm at path :
'c:\Users\FC\AppData\Roaming\Trinity\trinity.realm': Realm file decryption failed Path: Exception Backtrace :
<backtrace not supported on this platform>.
Thanks for your support.



Hi @raoul,
welcome to Hello IOTA and sorry for the late reply!

Apparently nobody here can help you with this.
If your problem persists I suggest you join IOTA's Discord (https://discord.iota.org/) and ask in the #help channel. 

I wouldn't be able to help anyone without thetangle.org-explorer. If you feel like you want to support its developer Mathieu Viossat in maintaining his service, please consider a donation to the address shown here: https://thetangle.org/about. Thank you!
GO

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