Help with my iota Wallet


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Message
Michael61
M
Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)Attaching to Tangle (25 reputation)
Group: Forum Members
Posts: 1, Visits: 0
I do have my wallet almost 6 month.
in opposite to before today I could not Access my account. I got notes, which happend already before, but after several attempts i got connectred.
Today not! I am not sure what to do, as I am just a user not an Computer /Internet expert.

By writing my Passwort i get the following info​​​ got pemanet info it isshwed a mistake by requaesting  ​ in German , but translated it says:
Mistake by requesting the accountinformation. Try another node?

As I do not exactly know waht it means I just retry. in the past that works , but now not.
Picture close down and it says:
Node ​​​​ Shows a mistake, when requesitng the account Information.
Please try another node (wahtever this means ?) or inactivate the use of the of the proxysystem Setting, if the Problem is still there.
I ned help, as I have no idea how to inactiveate those proxysetting on my Computer.
I would be thankful for help out there….. ​​

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Alexa
Alexa
True IOTAn (9.6K reputation)
Group: Moderators
Posts: 732, Visits: 1.4K
Hi @Michael61

welcome to Hello IOTA!
You just picked a bad day, because the network's nodes are all down for a few hours. The reason is this:  
https://blog.iota.org/open-source-coordinator-on-mainnet-386c3931907b
Just try again tonight or maybe tomorrow.
If you want to read about snapshots in German, here you go: https://blockchain-hero.com/iota-snapshot/


I wouldn't be able to help anyone without thetangle.org-explorer. If you feel like you want to support its developer Mathieu Viossat in maintaining his service, please consider a donation to the address shown here: https://thetangle.org/about. Thank you!
GO

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