IOTA WALLET


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Amr
A
Amr
posted Last Year
HELP
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Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.
HELP
Alexa
Alexa
True IOTAn (9.6K reputation)
Group: Moderators
Posts: 732, Visits: 1.4K
Amr - 27 Jul 2018
Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.

Hi @Amr,

welcome to Hello IOTA!

Without any additional info, my first guess would be that either you're connected to an unsynched node or that a snapshot  erased your transaction history. 
That’s a normal occurrence. You can read more about it here: https://medium.com/@ralf/prepare-for-the-january-28-2018-iota-snapshot-10f565b371ab

First you have to connect to a good node.
You can just pick one from this list: https://iotasalad.org/nodes and select it in the dropdown menu when you go to Tools - > Edit Node Configuration.

Your balance should come back when you log into the wallet, got to the „Receive“-tab and generate and attach as many addresses as you’ve had before the snapshot happened. Like this:



You might have to do it several times. Please let us know if this works.

If it doesn't work, please tell us when you have last seen the funds in your wallet and which address(es) your funds should be at.
You can find your address(es) by looking at the “withdrawal-history” of your exchange-account (e.g. Bitfinex or Binance or wherever you bought them).
Please DON'T post your seed!


I wouldn't be able to help anyone without thetangle.org-explorer. If you feel like you want to support its developer Mathieu Viossat in maintaining his service, please consider a donation to the address shown here: https://thetangle.org/about. Thank you!
Amr
A
Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)
Group: Forum Members
Posts: 3, Visits: 0
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.

Hi @Amr,

welcome to Hello IOTA!

Without any additional info, my first guess would be that either you're connected to an unsynched node or that a snapshot  erased your transaction history. 
That’s a normal occurrence. You can read more about it here: https://medium.com/@ralf/prepare-for-the-january-28-2018-iota-snapshot-10f565b371ab

First you have to connect to a good node.
You can just pick one from this list: https://iotasalad.org/nodes and select it in the dropdown menu when you go to Tools - > Edit Node Configuration.

Your balance should come back when you log into the wallet, got to the „Receive“-tab and generate and attach as many addresses as you’ve had before the snapshot happened. Like this:



You might have to do it several times. Please let us know if this works.

If it doesn't work, please tell us when you have last seen the funds in your wallet and which address(es) your funds should be at.
You can find your address(es) by looking at the “withdrawal-history” of your exchange-account (e.g. Bitfinex or Binance or wherever you bought them).
Please DON'T post your seed!

Hello,

Thank you for your support and quick response
I've implemented your instructions and already my balance has returned
I want to ask you about this unit what you mean Mi+
Alexa
Alexa
True IOTAn (9.6K reputation)
Group: Moderators
Posts: 732, Visits: 1.4K
Amr - 27 Jul 2018
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.

Hi @Amr,

welcome to Hello IOTA!

Without any additional info, my first guess would be that either you're connected to an unsynched node or that a snapshot  erased your transaction history. 
That’s a normal occurrence. You can read more about it here: https://medium.com/@ralf/prepare-for-the-january-28-2018-iota-snapshot-10f565b371ab

First you have to connect to a good node.
You can just pick one from this list: https://iotasalad.org/nodes and select it in the dropdown menu when you go to Tools - > Edit Node Configuration.

Your balance should come back when you log into the wallet, got to the „Receive“-tab and generate and attach as many addresses as you’ve had before the snapshot happened. Like this:



You might have to do it several times. Please let us know if this works.

If it doesn't work, please tell us when you have last seen the funds in your wallet and which address(es) your funds should be at.
You can find your address(es) by looking at the “withdrawal-history” of your exchange-account (e.g. Bitfinex or Binance or wherever you bought them).
Please DON'T post your seed!

Hello,

Thank you for your support and quick response
I've implemented your instructions and already my balance has returned
I want to ask you about this unit what you mean Mi+

Awesome, thanks for reposting back! You're welcome! Smile

Mi+ in the Balance Tab of the Lightwallet you mean?
Mi is for Miota = Mega IOTA:



If you have for example 5.8+ Mi, it means that you have more than 5.8 Miota, but less than 5.9 Miota.
When you click directly on the Balance in the Balance tab, it will show you the exact amount.


I wouldn't be able to help anyone without thetangle.org-explorer. If you feel like you want to support its developer Mathieu Viossat in maintaining his service, please consider a donation to the address shown here: https://thetangle.org/about. Thank you!
Amr
A
Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)Attaching to Tangle (27 reputation)
Group: Forum Members
Posts: 3, Visits: 0
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.

Hi @Amr,

welcome to Hello IOTA!

Without any additional info, my first guess would be that either you're connected to an unsynched node or that a snapshot  erased your transaction history. 
That’s a normal occurrence. You can read more about it here: https://medium.com/@ralf/prepare-for-the-january-28-2018-iota-snapshot-10f565b371ab

First you have to connect to a good node.
You can just pick one from this list: https://iotasalad.org/nodes and select it in the dropdown menu when you go to Tools - > Edit Node Configuration.

Your balance should come back when you log into the wallet, got to the „Receive“-tab and generate and attach as many addresses as you’ve had before the snapshot happened. Like this:



You might have to do it several times. Please let us know if this works.

If it doesn't work, please tell us when you have last seen the funds in your wallet and which address(es) your funds should be at.
You can find your address(es) by looking at the “withdrawal-history” of your exchange-account (e.g. Bitfinex or Binance or wherever you bought them).
Please DON'T post your seed!

Hello,

Thank you for your support and quick response
I've implemented your instructions and already my balance has returned
I want to ask you about this unit what you mean Mi+

Awesome, thanks for reposting back! You're welcome! Smile

Mi+ in the Balance Tab of the Lightwallet you mean?
Mi is for Miota = Mega IOTA:



If you have for example 5.8+ Mi, it means that you have more than 5.8 Miota, but less than 5.9 Miota.
When you click directly on the Balance in the Balance tab, it will show you the exact amount.

Dear it means the balance has returned less my real balance
Alexa
Alexa
True IOTAn (9.6K reputation)
Group: Moderators
Posts: 732, Visits: 1.4K
Amr - 27 Jul 2018
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Alexa - 27 Jul 2018
Amr - 27 Jul 2018
Hello,
please help me, My IOTA in the desktop wallet is lost. i just going to check but i didn't find it.

Hi @Amr,

welcome to Hello IOTA!

Without any additional info, my first guess would be that either you're connected to an unsynched node or that a snapshot  erased your transaction history. 
That’s a normal occurrence. You can read more about it here: https://medium.com/@ralf/prepare-for-the-january-28-2018-iota-snapshot-10f565b371ab

First you have to connect to a good node.
You can just pick one from this list: https://iotasalad.org/nodes and select it in the dropdown menu when you go to Tools - > Edit Node Configuration.

Your balance should come back when you log into the wallet, got to the „Receive“-tab and generate and attach as many addresses as you’ve had before the snapshot happened. Like this:



You might have to do it several times. Please let us know if this works.

If it doesn't work, please tell us when you have last seen the funds in your wallet and which address(es) your funds should be at.
You can find your address(es) by looking at the “withdrawal-history” of your exchange-account (e.g. Bitfinex or Binance or wherever you bought them).
Please DON'T post your seed!

Hello,

Thank you for your support and quick response
I've implemented your instructions and already my balance has returned
I want to ask you about this unit what you mean Mi+

Awesome, thanks for reposting back! You're welcome! Smile

Mi+ in the Balance Tab of the Lightwallet you mean?
Mi is for Miota = Mega IOTA:



If you have for example 5.8+ Mi, it means that you have more than 5.8 Miota, but less than 5.9 Miota.
When you click directly on the Balance in the Balance tab, it will show you the exact amount.

Dear it means the balance has returned less my real balance

Just attach some more addresses until it's correct. 

I wouldn't be able to help anyone without thetangle.org-explorer. If you feel like you want to support its developer Mathieu Viossat in maintaining his service, please consider a donation to the address shown here: https://thetangle.org/about. Thank you!
GO

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