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+x JasonJanes - 28 Nov 2017I have been faithfully hodling my IOTA's that I purchased a long time ago with faith that they were securely tucked away in my wallet. (which I haven't checked for quite some time). Today I went to check my wallets and lo and behold ZERO balance. WTF. I have been researching all night on what to do. I am not super computer savvy and to say the least I am VERY frustrated. I tried attaching and generating new addresses for hours with no luck. All the help I found on forums etc. was written as if we are all computer programmers. Can somebody explain to me (and I assume many other people) in plain english what we need to do to get our investment back. What is this reclaim stuff? All I know is my seed that I safely stashed away. PLEASE help.... it will be greatly appreciated. Not only is my money at stake but that of a aging family member who entrusted me to invest because he couldn't invest easily in IOTA because he lives in the U.S. To anybody who can help...........THANK YOU