Good afternoon, about the month of November, when downloading the new 2.5.4 version of the wallet, only part of the balance of my miotas appeared. I started generating many directions but nothing. The remaining miotas, more than half, did not appear.
In this address I verified that my balance had the iota foundationhttps://gist.githubusercontent.com/cyclux/2bb05d873c4ec6115cad1d100263d489/raw/612a49e46091586957448f6606ea981ab18022e7/snapshot_validation_20171023.txt
My home address on the page showed the category of KEY_REUSE_OCT
What I did was to open a new wallet, try to transfer the funds I had in the old to the new one. But the transaction was pending and never left.
So enter my old wallet in tools and reclaim tool.
There I have introduced my seed from the old wallet as requested, and the seed of the new one. It took a while but in the end the proof transaction was confirmed and the iotes that I had in the old one have been changed to the new one. The hash transaction is:
I thought that when the IOTA Foundation returned the claims they would return my MIOTAS. But they have all returned and mine have not been
So I made the claim again on January 26, 2018 and I copy the screen with what I get:
Pulse in submit seed.
And it turns out that it is confirmed and sent. Then I get this
I get another transaction number and pulse promote
He tells me promoting and after a while
He tells me that the promotion is complete. But keep saying Reveal transaction is pending
I click on promote again and now it tells me to rejoin and there it stays and it does not happen.
I have tried several days to do the process again but I can not do it. I do not know if the first time was enough for me or I do not do it right. Please, can you help me?
I tried to get in touch with @Carpincho for speaking in Spanish in case we clarified more. But I have not been able to locate it. Then I tried it in discord, but I do not see anyone who speaks
Spanish that can help me. I tried to translate it as best I could. With all the screen copies. I do not know if it's okay, or something is missing and I have to do it all again.